This privacy policy applies between you, the User of this Website and Osprey Europe Ltd. (“Osprey Europe”), the owner and provider of this Website. We value your privacy, and we make this policy easily accessible throughout this site to assist you in understanding how we handle the data shared with this site. Because we gather certain types of information about our users, we want you to fully understand our policies surrounding the attainment and use of that information.

 

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at here.

 

 

Definitions and interpretation

 

1. In this privacy policy, the following definitions are used:

 

Data	collectively all the information that you submit to Osprey Europe Ltd. via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Cookies	a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws	any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;
GDPR	the General Data Protection Regulation (EU) 2016/679;
Osprey Europe, we or us	Osprey Europe Ltd., the European distributor of Osprey and a company registered in England and Wales no. 4881712 with registered address Talon House, Aston Way, Poole, Dorset BH12 4FE. VAT number GB835 1864 16.
UK and EU Cookie Law	the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronics Communications (EC Directive) (Amendment) Regulations 2011;
User or you	Any third party that accesses the Website and is not either (i) employed by Osprey Europe Ltd. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Osprey Europe Ltd. and accessing the Website in connection with the provision of such services;
Website	the website that you are currently using, ospreyeurope.resellerregistration.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provision includes any modification or amendment of it;

f. the headings and sub-headings do not form part of this privacy policy.

 

Scope of this privacy policy

 

3. This privacy policy applies only to the actions of Osprey Europe Ltd. and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

 

4. For purposes of the applicable Data Protection Laws, Osprey Europe Ltd. is the “data controller”. This means that Osprey Europe Ltd. determines the purposes for which, and the manner in which, your Data is processed.

 

Data collected

 

5. We may collect the following Data, which includes personal Data, from you:

a. name;

b. job title;

c. contact information such as email addresses and telephone numbers;

d. financial information such as credit / debit card numbers;

e. IP address (automatically collected);

f. business operations and development information.

 

How we collect Data

 

6. We collect Data in the following ways:

a. data is given to us by you; and

b. data is collected automatically.

 

Data that is given to us by you

 

7. Osprey Europe Ltd. will collect your Data in a number of ways, for example:

a. when you contact us through the Website, by telephone, post, e-mail or through any other means;

b. when you register with us and set up an account to sell our products;

 

Data that is collected automatically

 

8. To the extent that you access the Website, we will collect your Data automatically, for example;

a. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, in line with the cookie settings you select via your browser and user preferences on the Website. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

 

Our use of Data

 

9. Any or all of the above Data may be required by use from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reason:

 

a. internal record keeping;

b. improvement of our products;

 

in each case, in accordance with this privacy policy.

 

10. We may use your Data for the above purpose if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

 

11. When you register with us and set up an account to receive our products, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

 

Who we share Data with

 

12. We may share your Data with the following groups of people for the following reasons:

 

a. our employees, agents and/or professional advisors;

b. third party service providers who provide services to us which require the processing of personal data - UPPmarket, Inc.;

 

in each case, in accordance with this privacy policy.

 

Keeping Data secure

 

13. We will use technical and organisational measures to safeguard your Data, for example:

 

a. access to your account is controlled by a password and a username that is unique to you.

b. we store your Data on secure servers.

c. all Data provided on this site is encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).

 

14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: registration@ospreyeurope.com.

 

Data retention

 

15. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

 

16. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

 

Your rights

 

17. You have the following rights in relation to your Data:

a. Right to access – the right to request (i) copies of the information that we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase – the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.

e. Right to data portability – the right to request that we move, copy or transfer your Data.

f. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.

 

18. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us here or via this e-mail address: registration@ospreyeurope.com.

 

19. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.

 

20. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

 

Transfers outside the European Economic Area

 

21. Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. We also share information with our group companies, some of which are located outside the EEA.

 

22. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to you data, eg: by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.

23. To ensure that your Data receives the adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

 

Links to other websites

 

24. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

 

Changes of business ownership and control

 

25. Osprey Europe Ltd. may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Osprey Europe Ltd.. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

 

26. We may also disclose Data to a prospective purchaser of our business or any part of it.

 

27. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

 

Cookies

 

28. This Website may place and access certain Cookies on your computer. Osprey Europe Ltd. uses Cookies to improve your experience of using the Website. Osprey Europe Ltd. has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

 

29. All Cookies used by the Website are used in accordance with current UK and EU Cookie Law.

 

30. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Osprey Europe Ltd. to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

 

31. This Website may place the following Cookies:

 

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website and register for Brick and Mortar and/or E-tail sales.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

 

 

32. You can find a list of Cookies that we use in the Cookie Schedule.

 

33. You can choose to enable or disable Cookies in your internet browser or our “Cookie Settings”. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

 

34. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

 

35. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your in browser privacy settings.

 

36. For more information generally on cookies, including how to disable them, please refer to https://aboutcookies.org. You will also find details on how to delete cookies from your computer.

 

General

 

37. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

 

38. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

 

39. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

 

40. This Agreement will be governed by and interpreted according to the law of Ireland. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Irish courts.

 

You may contact Osprey Europe Ltd. at: registration@ospreyeurope.com.

 

Changes to This Policy

 

By using this site, you consent to the collection and use of this information by Osprey Europe. If we make any material changes, we will notify you by email or by means of a notice on this Site or by an email to your address on file prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Contact Details

 

If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:

 

Osprey Europe, Ltd.

Attn: Associate General Counsel
Talon House
Aston Way, Poole, Dorset
BH12 4FE,
UK

Email: registration@ospreyeurope.com

 

Cookies

 

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.